Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS404050 Mapping and Delivery Guide
Undertake process capability improvements

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS404050 - Undertake process capability improvements
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required to make process capability improvements, including analysing data from the process, developing improvements to eliminate variation due to assignable causes, and then implementing actions.This unit applies to a person who reviews a range of process capability data and information, makes/arranges for changes to be made to procedures, equipment or process and then recalculates the process capability and monitors resulting improvement actions. The person will typically be a technical expert, team leader or be in a role where they have sufficient technical understanding of processes in their own work and that of others to be able to suggest and justify process capability improvements.Process capability may have been determined using either a six sigma or three sigma processes. This unit applies to the application of statistical methods and the determination of capability based on those methods.This unit primarily requires the application of skills associated with communication, information gathering and analysis. Initiative, enterprise and problem solving are also required to identify opportunities to improve process capacity. This unit also requires aspects of self-management and learning to validate own analysis.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence is best done from a report and/or folio of evidence drawn from:

a single project which provides sufficient evidence of the requirements of all the elements and performance criteria

multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.

A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.

Assessment should use a real capability improvement project for an operational workplace.

Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

The assessor must demonstrate both technical competency and currency.

Technical competence can be demonstrated through:

relevant VET or other qualification/Statement of Attainment AND/OR

relevant workplace experience

Currency can be demonstrated through:

performing the competency being assessed as part of current employment OR

having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.

Prerequisites/co-requisites
Competency Field Competitive systems and practices
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Obtain required data
  • Identify process for study.
  • Obtain/organise process to obtain required data/information.
       
Element: Analyse information
  • Analyse data and determine assignable causes.
  • Develop possible improvements to eliminate assignable causes.
  • Incorporate own experience and learning into proposed process improvement proposals.
  • Develop process improvement proposals.
       
Element: Improve process capability
  • Obtain required authorisations to implement improvements.
  • Liaise with relevant people to implement improvements.
  • Obtain/organise required data for improved process.
  • Recalculate process capability.
  • Implement revised data collection/processing and new capability information.
  • Monitor improvement actions and make adjustments, as necessary.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Obtain required data

1.1

Identify process for study.

1.2

Obtain/organise process to obtain required data/information.

2

Analyse information

2.1

Analyse data and determine assignable causes.

2.2

Develop possible improvements to eliminate assignable causes.

2.3

Incorporate own experience and learning into proposed process improvement proposals.

2.4

Develop process improvement proposals.

3

Improve process capability

3.1

Obtain required authorisations to implement improvements.

3.2

Liaise with relevant people to implement improvements.

3.3

Obtain/organise required data for improved process.

3.4

Recalculate process capability.

3.5

Implement revised data collection/processing and new capability information.

3.6

Monitor improvement actions and make adjustments, as necessary.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to undertake one (1) or more process capability improvements and to:

obtain required data

determine process capability/trial limits

use the data and other information to develop process improvement proposal(s)

monitor the improved process and make further adjustments as appropriate.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role independently, including:

data collection and manipulation techniques

variability, normal distribution and three/six sigma limits

causes of random and non-random variation in the process

approaches to reducing variability.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Obtain required data

1.1

Identify process for study.

1.2

Obtain/organise process to obtain required data/information.

2

Analyse information

2.1

Analyse data and determine assignable causes.

2.2

Develop possible improvements to eliminate assignable causes.

2.3

Incorporate own experience and learning into proposed process improvement proposals.

2.4

Develop process improvement proposals.

3

Improve process capability

3.1

Obtain required authorisations to implement improvements.

3.2

Liaise with relevant people to implement improvements.

3.3

Obtain/organise required data for improved process.

3.4

Recalculate process capability.

3.5

Implement revised data collection/processing and new capability information.

3.6

Monitor improvement actions and make adjustments, as necessary.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Variation includes all of:

random variation (no assignable cause)

non-random variation (which has an assignable cause).

Improved process capability may result from one or more of:

continuous improvement with the process capability being recalculated periodically

an improvement project with the process capability recalculated as part of that project.

Procedures (written, verbal, visual, computer based, etc.) include one or any combination of:

work instructions

standard operating procedures (SOPs)

safe work method statements

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify process for study. 
Obtain/organise process to obtain required data/information. 
Analyse data and determine assignable causes. 
Develop possible improvements to eliminate assignable causes. 
Incorporate own experience and learning into proposed process improvement proposals. 
Develop process improvement proposals. 
Obtain required authorisations to implement improvements. 
Liaise with relevant people to implement improvements. 
Obtain/organise required data for improved process. 
Recalculate process capability. 
Implement revised data collection/processing and new capability information. 
Monitor improvement actions and make adjustments, as necessary. 

Forms

Assessment Cover Sheet

MSS404050 - Undertake process capability improvements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSS404050 - Undertake process capability improvements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: